Refund policy

Refund & Return Policy

Thank you for shopping with Weekend Resort. We want you to be completely satisfied with your purchase. If something isn't quite right, we're here to help.

Returns

We accept returns within 14 days of delivery. To be eligible for a return, all items must meet the following conditions:

• In new, unused condition
• Tags must be attached
• Free from stains, scents, or signs of wear (e.g. makeup, deodorant, pet hair, damage)

Items that do not meet these criteria may not be accepted for return.

Refund Options

Approved returns are eligible for:

• A full refund to your original payment method, or
• A store credit to use on a future purchase

Please indicate your preferred refund option when initiating your return.

Note:

• Original shipping fees are non-refundable
• Refunds may take 5–10 business days to appear in your account once processed
• Sale or discounted items marked “final sale” are not eligible for return

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Undergarments or swimwear
• Gift cards
• Items marked “final sale”

Exchanges

We do not offer direct exchanges at this time. If you wish to change an item, please return it for a refund or store credit and place a new order.

Damaged or Incorrect Items

If you receive a faulty, damaged, or incorrect item, please contact us at info@weekendresort.com.au within 7 days of delivery. We will arrange a replacement, store credit, or full refund (including shipping costs) as appropriate.

How to Initiate a Return

To start a return, please email info@weekendresort.com.au with the following:

• Your order number
• The item(s) you wish to return
• Your preferred refund method (store credit or original payment)
• A brief reason for the return

Once approved, we will provide return instructions. Customers are responsible for return shipping costs unless the item is faulty or incorrect.